Hallo,
inzwischen reicht es mir mit dem bekloppten WHMCS-Support. Dort kümmert sich niemand um irgendetwas.
Frage an Euch: ist das ein Bug oder nicht? Meiner Meinung nach auf jeden Fall.
QuoteDisplay More== Affected Version ==
WHMCS 5.3.7
== Description ==
If a customer changes the configurable options at the same day he orderer the product, this will be free.
== Steps to Reproduce ==
1. Add configurable option with a price into a group.
2. Add product with this configurable options.
3. Order product from client area.
4. Create product with modules commands from admin panel at client page.
5. Upgrade a configurable option from client area.
=> This costs 0.00!
== Expected Result ==
Incorrect charging!
== Severity ==
Medium
Und hier die Antwort von WHMCS, mit der die sich mal wieder die Arbeit erleichtert haben:
QuoteDisplay MoreHi,
Thanks for contacting WHMCS. This could only happen if a member of staff
manually activated the service before the client had paid for it.
When the initial payment is made the Next Due Date increments forward by
1 billing cycle, therefore the upgrade price would be calculated
correctly.
As manual intervention contrary to the WHMCS software's intended
workflow is required to cause this, it's not something I would consider a
bug.
Thanks for taking the time to report your concerns. If we can be of any
more assistance, please don't hesitate to get back in contact.
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Kind Regards,
(...)
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Gruß
Richard
