21st May 2012 - The Aftermath

  • Nachricht von "blog.whmcs.com"

    Hi Everyone, It may be a little early for this post since at this time, our web hosting provider are still investigating and looking into exactly what happened, and why, and are yet to report back to us. But here's what we know at this point. Just under 4 hours ago our main server was compromised. This server hosts our website and WHMCS installation. What we know for sure 1. Our server was compromised by a malicious user that deleted all files 2. We have lost new orders placed within the previous 17 hours 3. We have lost any tickets or replies submitted within the previous 17 hours What may be at risk 1. The database appears to have been accessed 2. Your client area passwords are stored in a hash format (as with all WHMCS installations) and so are safe 3. Credit card information although encrypted in the database may be at risk 4. Any support ticket content may...